What did you dream of being when you were growing up?

When I was very young, I wanted to become a police officer - probably because my father was a police officer himself. Later on, I wanted to become a lawyer, but ended up in finance because it was cool. A decision I am so grateful for today as it has opened up so many doors, amongst others to the US. 

What is one of your greatest achievements?

Being a mother to my two daughters - they will always be my greatest joy.

What do you feel is the biggest strength of our company right now?

Our people, both amongst our senior leaders and our Placemakers in the business!

What is the most important thing we should know about you as a leader?

I truly believe in the power of trust. I trust this organization, and I place trust in others. I want to always create an environment where it is okay to make mistakes, where we can openly and honestly say 'I need help' or 'I don't know' - and then come together to help, collaborate and support.

What did you dream of being when you were growing up?

I dreamt of being a news host on television. I would practice into a fake microphone and always interview my friends during play dates like I saw on TV.

What is one of your greatest achievements?

Privately - my family! My two daughters and Peter. What we have been through as a family the last 18 months - moving across the world with two kids without any English skills, straight into lockdown and COVID. We have never regretted and we made it work because we really wanted to. Looking back I think, how did we do that so well? But the truth is we just stayed positive.

Professionally my greatest achievements is link to transitions from one job to another. I do that well. I'm not afraid to test new roles, responsibilities and tasks. It does not worry me that I have not done it before - if it sounds fun and the leader is right I go all in to achieve great results. I rarely panic in front of colleagues or team mates. That said I do have sleepless nights over work and I always share it with my leader if anything worries me. So, transparency is key to me to achieve things. 

What do you feel is the biggest strength of our company right now?

How we deal with ambiguity and change. We do that well as a company. And the collaboration across countries, in country, across functions has never been stronger in my view.

What is the most important thing we should know about you as a leader?

That I will move mountains for you! I love being a leader and I will go far for my team and for development of colleagues in general. I am transparent and honest - I don't own a poker face so you know what I am thinking before I open my mouth.

What did you dream of being when you were growing up?

When I was growing up I dreamed of becoming a professional football player.

What is one of your greatest achievements?

One of my greatest career achievements occurred when I assumed the position of interim President of a technology business shortly after being hired as its CFO. I was able to lea the company on a turnaround journey from loss making to double-digit profit margins through restructuring headcount, redesigning processes and systems, and creating a framework for excellence in operations across all functions.

What do you feel is the biggest strength of our company right now?

I believe one of the biggest strengths of ISS is that it has a strong worldwide footprint and reputation for quality coupled with a unique vision around standardization or process and adoption of new technology, which has great potential for long-term revenue growth and increasing profit margins.

What is the most important thing we should know about you as a leader?

An important insight of me as a leader is that I've always worked best within a team that is transparent and authentic and that's how I manage and interact.

What did you dream of being when you were growing up?

An architect.

What is one of your greatest achievements?

Running marathons.

What do you feel is the biggest strength of our company right now?

Can do attitude.

What is the most important thing we should know about you as a leader?

That I lead with a purpose beyond serving our customers, I want to help provide an environment of growth for all of us.

What did you dream of being when you were growing up?

I actually had two parallel dreams. First was to be a professional baseball player and second was to fly aircraft in the USAF! I ultimately ended up going the USAF route, but the slim chance I had of flying went out the window with color vision deficiency.

What is one of your greatest achievements?

While there are several professional achievements I could list here, each contract won, each promotion received or given, each award won in the USAF, etc., the greatest achievement that really matters the most at the end of the day is my family. I am very proud of all of my family, my four boys, my wife, even my dogs! Being able to support them through all of the great highs and lows, see all of their amazing achievements, and of course being able to provide for them is by far the greatest thing I have ever achieved, and do not see that ever changing.

What do you feel is the biggest strength of our company right now?

We are a flat organization, which none of our main competition can say. This allows us to have access top to bottom both internally, and also for our customers. I love that we have worked very hard to create a culture of trust and collaboration and truly believe we are seeing the beginnings of that setting us apart in the competitive landscape. We are different in so many ways and that is a good thing!

What is the most important thing we should know about you as a leader?

I am incredibly competitive, hate losing and refuse to accept that anything is impossible. I suspect that at times this comes out as me always being positive, but the root of that is that there is always a way and if the first approach doesn't;t work we will find another way! I also love to be part of the team and be challenged and have the ability to openly challenge others on the team. Accepting the first answer "because that is the way we have always done it" is like nails on a chalkboard for me!

What did you dream of being when you were growing up?

A rock star.

What is one of your greatest achievements?

A fantastic family.

What do you feel is the biggest strength of our company right now?

A can-do attitude and effort.

What is the most important thing we should know about you as a leader?

Hire the very best possible people and treat them as well as you can. 

What did you dream of being when you were growing up?

I dreamed of being an attorney... more specifically, a criminal defense attorney. Yes, I may have had an unhealthy obsession with criminal justice books and shows.

What is one of your greatest achievements?

One of my greatest achievements is the completion of multiple college degrees while working full-time. This taught me to prioritize my time, build productive habits, and stay focused on my goals.

What do you feel is the biggest strength of our company right now?

I feel that our biggest strength as an organization is our ability to embrace change. Being able to see what is around the corner requires us to be proactive about driving change... even when things may be "going well."

What is the most important thing we should know about you as a leader?

I believe that time is our most precious resource. As such, I strive to prioritize interactions with my team members to build trust and align on a shared vision for our team,

What did you dream of being when you were growing up?

A professional athlete - at first Basketball, then Baseball. 

What is one of your greatest achievements?

On a personal level - my kids; on a professional one is the transition of two of the largest Health Insurance companies in the US - Anthem and WellPoint Health Networks. It was some of the hardest and most stressful 16 months of my life.

What do you feel is the biggest strength of our company right now?

Our unique model... the right mix of self-performance with key strategy is unique and our culture of caring, training and development. 

What is the most important thing we should know about you as a leader?

I want my team to all be promoted, and eventually pass me up - that is what success as a leader is for me.

What did you dream of being when you were growing up?

A pilot, then a chef. 

What is one of your greatest achievements?

Top 30 under 30 in the UK in the hospitality industry. 

What do you feel is the biggest strength of our company right now?

Our people, our candor and alignment.

What is the most important thing we should know about you as a leader?

My role is supporting my team, provide tools and resources and push them to the front to be successful. My purpose and satisfaction come from my team becoming heroes.

What did you dream of being when you were growing up?

Initially Policeman - later on an accountant.

What is one of your greatest achievements?

Professionally: the turn-around of ISS Uruguay.

What do you feel is the biggest strength of our company right now?

Our dedicated team and our culture of doing things right.

What is the most important thing we should know about you as a leader?

I am really shy and terrible at small-talking if it is not business related.

What did you dream of being when you were growing up?

The first dream I remember was becoming a veterinarian because I loved animals! But that dream quickly changed when i realized that the job included putting animals down. I also dreamed of becoming a lawyer after watching Judging Amy! And for a long time I wanted to become a teacher, and I guess in some ways that dream still gets to live on in my Learning & Development capacity!

What is one of your greatest achievements?

Both personally and professionally, I would say it is linked to curiosity. I used to be a very home-bound, 'I will never leave,' careful person. And one day, I forced myself to be curious of the world and I broke out of my comfort zone and travelled to El Salvador and Brazil for 6 months. It kick-started a sense of curiosity that has brought me here, to ISS US - and I consider that an incredible achievement; to be able to be curious about other people, other cultures, and other ways of thinking and doing.

What is the most important thing we should know about you as a leader?

That I am very humbled by the incredible people I get to work with and that I genuinely care! Sometimes, I can't believe my own luck - getting to work with people who are passionate, motivated, talented, and fun is my greatest joy. I truly care about how they feel, what's going on in their lives, how I can support, and how I can help them achieve whatever they desire -  and I hope they feel that!

What did you dream of being when you were growing up?

Being a professional tennis player like my dad.

What is one of your greatest achievements?

Being a proud mom of two with a husband I adore and a career I love!

What is the most important thing we should know about you as a leader?

You can only be as good as your team. Fostering a spirit of openness, collaboration, and feedback allows team members to be engaged in overall team efforts, support one another, and exceed in their professional growth.

What did you dream of being when you were growing up?

I always wanted to be both a professional baseball player and a doctor.

What is one of your greatest achievements?

Along with my wife, raising 3 wonderfully grounded, capable, and caring children.

What is the most important thing we should know about you as a leader?

I always try to practice what I preach and be an inclusive empathetic leader.